General

The protection of your privacy and that of your personal data is very important to us. For this reason, we act in accordance with the following two principles:

  • We do not collect any personal data via our website.
  • We treat the information you send us with care and keep it safe.

Our website is located on a server of Hadorn AG in Boningen (server location Zurich). The Hadorn AG makes its servers available and ensures stability and security. Even if we have no interest in collecting information about our website visitors and therefore do not use analysis tools such as Google Analytics, Piwik or Mint; Hadorn – for technical reasons – logs certain information about the activities on the servers. An agreement on order data processing (ODP) in accordance with Article 28 of the GDPR was concluded for this purpose. More information from Hadorn:

As with any connection to a web server, the server of our web hosting provider Hadorn in Boningen, Switzerland, logs and stores certain technical data. This data includes the IP address and the operating system of your device, the data, the access time, the type of browser and the browser query including the origin of the query (referrer). This is necessary for technical reasons in order to make our website available to you. Hadorn uses technical and organizational measures to protect this data from unauthorized access and does not pass it on to third parties. Insofar as we process personal data, we do so in order to provide you with the best possible user experience and to ensure the security and stability of our systems.

The Website itself runs with the content management system (CMS) WordPress. The Avada theme of the company ThemeFusion is used. The following extensions are also in use:

  • Slyder Revolution by ThemePunch
  • Layer Slider by Kreatura Media
  • Contact Form 7 by Takayuki Miyoshi
  • WPML by OnTheGoSystems

Embedded content

[fusion_privacy form_field_layout=”stacked” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” /]

In some places of this website contents of external services are embedded. In this case, personal data may be forwarded to third-party services. You can prevent this by deactivating the corresponding service. By default, all services are disabled.

Cookies

Cookies in the sense of website development are not small snacks, but text files that store information on the user’s device. Many website operators use these files to log information about their visitors; we do not. However, you will also receive cookies when you visit our site. These are created exclusively by WordPress and Avada-Theme and only serve to display the website correctly and to save your settings. For example, if you choose to allow Google Maps to display, this setting will be saved for your next visit on the site, along with language settings, for example. These files will be deleted automatically after 7 days.

Your browser normally accepts cookies. . If you wish to prevent the storage of cookies, you must configure the corresponding settings. For further information, please use the help function of your browser.

Google

Google is everywhere, and we also can’ t get along entirely without Google. But don’t worry, no data will be sent to Google without your active consent. We do not use Google Analytics, nor do we download Google fonts from Google’s server. However, we embed maps from Google Maps on some pages of our website. However, these are only displayed if you explicitly allow this. You can revoke this permission at any time by deactivating the button on this page.

tawk.to

This website optionally offers the use of Tawk.to (live chat software). The chat is integrated into the source code of our website via a script. By using the chat you automatically use the services of Tawk.to. The data collected includes: Chat history and country of origin. The IP-adress will not be stored. This information is not shared with third parties and is used for protection and internal statistics only. By using the chat, you agree to be bound by it. The data collected using Tawk.to technologies will not be used to personally identify the visitor to this website. It will not be stored and deleted after the chat. The purpose and scope of the data collection and the further processing and use of the data by Tawk.to as well as your rights in this regard and setting options to protect your privacy can be found in Tawk.to‘s data protection information..

Form entries

At various locations on this website you can fill out forms to send us information. Thereby the following happens:

  • You enter the information in the text fields that you would like to send to us. Our forms are set up in such a way that none of the input fields require obligatory input. But be assured: if we are to respond to your input, we need at least one communication channel. Be it an email or postal address, a telephone or fax number. If we do not receive any contact details, we would be very pleased to receive your message, but the conversation would result to be extremely one-sided.
  • As soon as you have pressed the “Send” button, many helpful programs will start in the background. First, the data is packed in an e-mail and sent to our e-mail address verkauf@hilba.net.
  • This email is stored in our IMAP account on the server of our web hosting provider (see General). This is of course protected against external interference.
  • Next, a motivated employee is informed that a new message has arrived and will read it.
  • Depending on the content, different scenarios can now occur. It is quite possible that the employee will use the provided information to contact you. We will assume that you expressly allow this by sending us your contact details. The employee may enter the information into our ERP system and store it permanently. This is for example the case when you place an order or start a request. Of course we are also very anxious to protect your data from all attacks by unauthorized third parties.
  • We will never and under no circumstances pass on your personal data to any third party without your consent.

If you agree with the procedure, confirm this by activating the check box at the end of the form field.

Customer projects / Testimonials

At different places on the website, our customers show exceptional projects that they have realized with the help of HILBA products. If you would also like to present your project on our website, you can send us the required information via this form. All this information is published with the consent of the customer. This consent can be revoked at any time by sending an e-mail to our address info@hilba.ch.

Information

Should you have any further questions or concerns, please contact our responsible person in confidence by e-mail info@hilba.ch or by telephone at +41 56 622 3100.

Embedded content

[fusion_privacy form_field_layout=”stacked” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” /]

In some places of this website contents of external services are embedded. In this case, personal data may be forwarded to third-party services. You can prevent this by deactivating the corresponding service. By default, all services are disabled.